All orders under $250 total, will be charged with UPS overnight shipping rate. We only UPS Priority Overnight shipping and shipping will be done on Monday-Wednesday with Tuesday-Thursday arrivals.
All orders are carefully packed and insulated with packing material to ensure the safe arrival. Buyers are responsible to make sure their shipping address listed is correct.
The day your order ships, you will receive an e-mail containing your UPS tracking number. We do not require signature for delivery. However, we do recommend you acclimate your corals or fish, as soon as the package is dropped off.
Buy with Confidence
The health of the fish is of the utmost importance and healthy coral is our #1 priority!
All of the saltwater fish come with a Live on Arrival Guarantee and 7 day Stay Alive guarantee. If you ever have an issue with your purchase, simply contact us the day of arrival for a store credit towards a replacement specimen minus the cost of shipping!
In the unlikely event of a DOA (Dead on Arrival), you must send a very clear digital photo within 2 hours of delivery. We may ask for you to ship back the deceased animal, so please do not dispose of it. Once we receive the digital photo, and we receive the deceased coral or fish, we will issue a store credit or refund for the diseased item. The store credit or refund does not include the cost of shipping.
The fish you purchase will not be the exact fish seen in the photo. The purchased specimens may vary slightly due to variances in species, gender, region, maturity, etc.
After your order is secured all items purchased will go though our vigorous quarantine protocol.
Once purchased, your fish will generally take 1-7 days in quarantine to observe the health and eating habits of each fish before shipping them out to their new home.
We only UPS Priority Overnight shipping and shipping will be done on Monday-Wednesday with Tuesday-Thursday arrivals.