All orders under $250 total, will be charged a flat $40 shipping fee. All coral frags are carefully packed in specimen containers and insulated with packing material to ensure the safe arrival of your live coral.
Shipping will generally be Fedex overnight but Discount Coral may reserve the option to use UPS overnight in rare occasions. Buyers are responsible to make sure their shipping address listed is correct.
The day your order ships, you will receive an e-mail containing your Fed-Ex tracking number. We do not require signature for delivery. However, we do recommend you to acclimate your corals as soon as the package is dropped off. The health of the animals is of the utmost importance and healthy coral is are our #1 priority! Buy with confidence :)
In the unlikely event of a DOA (Dead on Arrival), you must send a very clear digital photo within 2 hours of delivery. We may ask for you to ship back the deceased animal, so please do not dispose of it. Once we receive the digital photo, and we receive the deceased coral (if applicable), we will issue a store credit. The store credit does not include the cost of shipping. We do not offer refunds, we only give credit toward future orders.